Payment
Payments can only be done by credit card. By means of a SSL protected connection maximum protection of data is ensured. Please take into account that the complete cost of travel is debited at the date of booking entry irrespective of the time of your journey.
Confirmation of reservation/travel documents
Generally, you will receive the confirmation of your reservation by e-mail immediately after booking. Your travel documents (hotel voucher, voucher for ski rental etc.) you will receive within 72 hours after your booking by e-mail as well.
Special inquiries
We very much like to take into account your suggestions for future offers. If for instance there are only double rooms at one of our special rate offers, then this means that there is only this room type available for this promotion. This is valid also, when there still were other room types in the Hotel.
Replacement services and cancellations
As a rule, replacement services and cancellations are connected to costs. You find the information about replacement services and cancellations in the General Travel Terms and Conditions. For cancellations please contact us by E-mail,
service.txa@travelxalps.com.